Customer Support
"Brassco attaches great importance to meeting the needs of its customers not only during the sales phase but also after sales.
Our experienced after sales support team, who is with you at every step from the installation to the maintenance of our products, ensures the long-term success of your projects. The comprehensive support services we offer aim to maximize the performance and durability of our products while ensuring continuous customer satisfaction."
Brassco's After Sales Support Advantages:
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Fast and Effective Solution: We minimize interruptions in your projects by responding to your problems quickly and effectively.
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Installation and Training Support: We provide installation and training services so that our products can be used correctly and efficiently.
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Maintenance and Update Services: We provide regular maintenance and update services to extend the life of our products and keep their performance at the highest level.
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Spare Parts and Repair Support: In the event of any malfunction, we ensure that your business continues uninterrupted with fast repair and spare parts supply.
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Expert Consulting: Our expert team is always ready for your technical questions and problems and offers you special solutions.
We have developed a portal to provide more effective and faster communication with you. Through this portal, you can re-order products you have previously ordered, create a service appointment, submit your requests and suggestions, and make your payments easily. For more information,
visit the Portal Login Page.
If you do not know your login information (username and password), you can call our factory and get help about your user information. Our team will support you as soon as possible.